Dishing out the answers to your FAQs
Is your question not listed? Our team is always on hand to provide help, answers, and assist with orders. Email us weco@wecohospitality.com anytime.
How it Works
What is WECO, and what is it not?
WECO cooks fully prepared, epically delicious meals that are incredibly fresh. delicious, and nutrient-dense.
WECO is NOT a meal kit (no chopping necessary), it’s not takeout (much more interesting and nutritious), and it’s not cooking (just a few prep steps, and you’re golden).
WECO meals are more abundant and elevated than typical meal-delivery food, which is more like a TV-dinner, served in a shrink-wrapped plastic tray.
How much do WECO meals cost?
WECO meals range in price based on how much you order. Each meal contains two servings.
Mains (complete dinner with protein, vegetable, and starch) start at $17 per serving and go down to $14.45 per serving at larger order sizes.
Kids Meals, Salads, and Protein Sides: $7 to $5.95 per serving depending on order size
Veggie Sides and Breakfasts: $4 to $3.40 per serving depending on order size
Desserts: $5 to $4.25 per serving depending on order size
How much prep is required?
WECO food comes fully prepared; most meals take under 10 minutes to heat and eat. If there are any exceptions, they are noted in the item's description.
We provide heating times upfront, so you can choose dinners based on how much time you have.
Do I need any tools to heat my WECO dinner?
Just the normal items you'd find in a typical kitchen. You can heat most meals in an oven, microwave, or on a stovetop.
How long do WECO meals last?
WECO meals are prepared fresh daily and last at least four to five days in the refrigerator. Some items can even be frozen for later. We recommend eating items with delicate lettuce or greens first. Enjoy!
When is the order cutoff?
We deliver Monday, Tuesday, Wednesday, and Thursday. Your delivery date may vary based on your destination. You can order anytime up to three days before your delivery date.
What if I don’t select dishes and I don’t cancel?
Based on your preferences, we’ll assemble a box of delicious dinners for you. You can always skip, pause, or cancel up to three days before your delivery date.
I have a food allergy, can I still order from you?
Yes! We take allergens and food preferences super seriously. Each dish contains an allergy key and a complete ingredient list for each component so you can make informed decisions.
Note: Our kitchens also produce food that contains wheat, soy, peanuts, dairy, and tree nuts. Although we take great care to prevent cross-contamination, if you have an extreme allergy, please be aware that cross-contamination is still a possibility.
Can I remove ingredients from the delivery if I have an allergy or aversion?
Yes! Just update your preferences to include your dietary preferences, allergies, and protein choices. We’ll never send you dishes that don’t match unless you select them yourself.
How many calories do WECO meals contain?
Most of our complete dinners contain between 500 and 850 calories per serving. The order form includes complete nutritional facts for all dishes.
Learn more about the nutritional profile of WECO meals in the WECO Philosophy on Health and Nutrition.
Do you have nutritional information?
Yes. All dishes have a full nutritional panel in their description on our order form.
Learn more about the nutritional profile of WECO meals in the WECO Philosophy on Health and Nutrition.
What should I do if I want to serve dinner for four people but everything is portioned for two?
Just order two of the same dish, and you’ll have enough to generously feed four!
What if I am single - how can this work for me?
We're here for busy individuals as well as families! Each dish is portioned with two servings. This means you can eat one serving for dinner and save the other for lunch or leftovers.
Is this a subscription?
This is a weekly subscription. Don’t want to continue past one week? No problem, just skip or cancel. You may make changes until your order cutoff, three days before your delivery date.
What is included in WECO Membership?
Each subscription comes with a free 30 day trial of our Membership, which comes with many benefits:
Delivery is free for Members with orders above $100.
Members receive a free kids meal for 2 or dessert for 2 with every order. Kids meals are great for kids, and many adults enjoy them as a lighter dinner or lunch :-)
Membership is $12 per month, and all first time customers receive their first month of Membership for free.
Where do you deliver?
WECO delivers throughout the entire Northeast and Mid-Atlantic, from Maine and Vermont through southern Virginia. We’re constantly expanding our delivery destinations—check out our “Where WECO Delivers” page here.
If we aren't currently delivering to your area, please drop your email and zip code so we can notify you as soon as we're there.
WECO Delivery
Where do you deliver?
WECO delivers throughout the entire Northeast and Mid-Atlantic, from Maine and Vermont through southern Virginia. We’re constantly adding new delivery destinations–check out our “Where WECO Delivers” page here.
If we aren't currently delivering to your area, please still drop your email and zip so we can let you know as soon as we're there.
How much is delivery?
Delivery is free for all Members for orders above $100. Otherwise, delivery ranges from $6 to $13, depending on your location. Delivery fees will be shown at checkout.
Can I change the address for my delivery?
Yes, you can change the address for any delivery up to three days before your delivery date.
Do I tip the driver?
Nope! Our drivers are paid fairly and sustainably by us, so they do not rely on tips! Thanks for asking, we love them, too! 🙂
WECO Ingredients and Packaging
Is WECO’s packaging recyclable?
Yes! Sustainability in packaging is one of our most urgent sustainability priorities. Almost everything we send is recyclable, compostable, or both. Learn more about our Packaging Philosophy & Principles here.
Where does WECO source ingredients?
We strive to source seasonal ingredients from farmers and purveyors who share our values and who we know and trust. That means local whenever possible. Learn more about WECO’s Sourcing Philosophy and Principles here
WECO Community
How do I set up a fundraiser with WECO?
Many of our customers are families with young children who are part of their local school systems. We partner with PTOs, schools, and organizations in the neighborhoods in which we operate to help them raise funds for their programs. We donate 10% of the revenue generated from the fundraisers back to the organization. In 2023, we donated $471,000 to local schools and organizations!
Want to do a fundraiser for your school or organization, or need a donation? Email weco@wecohospitality.com.
Do you offer gift cards?
We do! It would be an honor to cook for your friends and families. You can purchase a gift card here.