Want to eat this goodness? Then get on our list so you can order!
What is WECO?
WECO is a daily dinner service. We deliver chef-prepared, handcrafted dinners, locally made each day from fresh and ethically-sourced ingredients.
How do I sign up for your menus?
So glad you asked! Go to wecohospitality.com and enter your email. Then, wait for the next Thursday at 12pm to roll around. You’ll receive our weekly menu email and a link to the dinner request form then.
When do I order?
Once you’re on our email list, you’ll receive our menu each Thursday at 12pm. In it will be a link to our online request form, which is unique each week. Place your requests ASAP—we sell out fast!
How many portions do your dinners feed?
On the dinner request form, a quantity of 1 equals 1 person/portion. Enter a quantity of however many mouths you are looking to feed!
Is WECO served family style or single serving?
Our main dishes (the first listed for each day) is served family style, and our bowls and kids meals are single servings.
Keep in mind that you should still order for the number of mouths you have to feed for mains—we simply adjust the portions accordingly! For instance, if three adults were to want 3 portions of the main meal, select “3.”
How much does WECO cost?
We don’t know yet 🙂 The reason we don’t price our menus is because we source fresh ingredients. When we release the menu, we truly don’t know the exact cost of, say, the freshmade gnocchi we’re using in your Monday night feast.
Once we visit our local purveyors, we get all the information and calculate the cost of that day’s ingredients, which we bill you each evening.
The ingredient costs for main courses are $7-$13, bowls $7-$9 and kids meals $5-$7. From there, we ask people to contribute what they think is fair for our overhead, labor, and love. Most people simply double the ingredient cost.
Is there a subscription or join fee?
Nope! This is a community, not a subscription.
You request which ever meals you want during the weeks you want them. The only thing you’re subscribing to is our email list!
Is there a weekly fee?
Nope! You just pay for your food and your contribution for each meal 🙂
When do I pay?
Trust is everything to us. That’s why we don’t accept your money until after you enjoy your dinner. You’ll receive an email around 7pm on the night you get your dinner with your bill.
How do I pay?
Credit or debit card is great! Just hit the link in the invoice you get after dinner, pay with your card, and done. (We don’t accept cash or check.)
What do people usually tip/contribute?
We use a trust-based payment model. You trust us to solve dinner for you, and we trust you to compensate us fairly for the value of the meal you received. That’s why we tell you exactly how much the ingredients of the dinner cost and ask you to contribute beyond that what you feel is fair for our overhead, labor and love.
But, we also don’t want to make you feel stressed about paying too much or too little, so here’s what we’ll say: Most happy customers double the ingredient cost and set that as their grand total per order. Again, that’s what most people do, but we want you to pay what YOU can and think is fair.
Note: we do offer fully priced items on occasion. For those specials, we do not expect additional contribution, and we make sure to let you know!
What does contribution mean, and what's fair to give for overhead, labor and love?
At a standard American restaurant, an expected tip is 20%, and ingredients are usually sold at 300% to cover overhead.
We run on a 75%-100% contribution model instead, and here’s why: most people don’t know how much ingredients cost, and we want to help educate you! So we charge you only the base price of ingredients, and ask you to contribute what you feel is fair for overhead, labor and love.
This contribution model allows us to be sustainable while also educating our customers and allowing you to pay what you think is fair. Win win!
Where do you deliver?
We offer daily delivery throughout the Greater Boston area. And we continue to expand our delivery area, so keep tabs on our delivery page to find out when we’re coming to your town!
How much is delivery?
Delivery is a $6 flat fee for each day of delivery.
When do you deliver?
We deliver from 9:30am-7:00pm daily. You’ll receive a text the evening before with our estimated time of arrival so you can plan accordingly!
What if I'm not home for delivery?
No sweat! If you won’t be home for your delivery, just leave a cooler for us to place your dinner in and it will stay there safely ’til you arrive home.
Do I tip the delivery driver?
Nope! Our drivers are paid fairly and sustainably by us so they do not need to rely on tips! Thanks for asking 🙂
Do you deliver a week's worth of dinners at once?
All of our dinners are delivered (or picked up) same day! This is because we cook each dinner fresh for that day.
How does pick up work?
Pick up is available at our Acton location at 251 Arlington St in Acton, MA from 3:30pm-6:00pm. Come say hi!
I ordered for pickup, but now unable to pickup before the 6:00pm window has ended. Now what?
Around 5:45pm, the pickup team will reach out via phone call or text if you haven’t yet picked up your dinner. In some cases, we’re able to hold dinners to be picked up the next day.
However, we have limited space for this so please try not to do it often!
What's the name of the awesome lady at pickup?
Caroline! And yes, she is awesome!
ALLERGENS + DIETARY PREFERENCES
I have a food allergy, can I still order from you?
We take allergens and food preferences super seriously—every time we release a menu, we include an allergy key so you can make informed requests for the week. Because of the way our kitchens are set up, there is the small chance of cross contamination with major allergens.
There's a meal that looks good to me, but I don't like an ingredient in it. Can I get it without it?
In your order notes, feel free to leave a request and we’ll do the best we can. If we aren’t able to honor your request, we’ll let you know in advance via email so you have the opportunity to modify your request as needed.
I need to make a change to my request, how do I do that?
If you need to make a change to your order, send us an email at [email protected]. We’re happy to make adjustments as long as we hear from you by 10am two days before dinner (so, for instance, by Saturday at 10am for Monday’s dinner).
If you’re hoping to add portions or change from pickup to delivery, the sooner you ask the better! It may not possible for us to increase portions or add your order to a delivery route the day before your dinner.
I want to switch my request from delivery to pickup, or vice versa?
Just send us an email with your request by 10am 2 days before dinner. We can almost always accommodate switches to pickup, and will always try our best to do the same with delivery.
Because our routes are planned in advance, please make all your change to delivery requests ASAP and we’ll try our best to accommodate!
Does the automated reply confirm my orders?
Nope! The automated summary email does not confirm your orders—but it does indicate that your dinner request form was successfully submitted We get back to you within about 18 hours to let you know whether we can cook for you.
Why wasn't I approved for every day I requested?
We wish we could cook 100% of the dinners that people request, but we do have a limit on our kitchen and delivery capacity, which is why we sometimes have to decline requests 🙁
We do our absolute best to make as much high quality food for as many people as we can, but we’ll never sacrifice on quality. Also, we are limited on delivery capacity, which means we sometimes have to decline requests if we are not able to deliver to you that day.
Your best bet is to request as close to 12pm on Thursday as possible so we can review your request and let you know as soon as possible if we can cook and deliver to you!
I filled out the form, but didn't get an automated reply that my order had been submitted.
Oops! A few things may have happened here. 1) You may have missed clicking the final “request dinners” button, 2) You misspelled your email address when creating your account or 3) You used an alternate email address from what you thought you entered (autofill can be pesky!).
If you don’t receive an automated summary email of your dinner requests, we do not have your dinner requests in our system 🙁 Place it again, or email us and we’ll be glad to help.
Does dinner come done?
We save you time by prepping the food as much as possible before it enters your kitchen. BUT! To make sure the food is at its freshest and delicious-ist (a word we believe exists) when you eat it, we ask you to do a few final steps yourself. Reheating for a bit, dressing the salad, those type of things.
So make sure you budget about 10 minutes before you sit down to eat for final prep and plating. Reheating instructions come in your bag, and are always uploaded on our site the morning of your dinner if you want to check them out in advance.
What tools do I need to use WECO?
Depends on the day! For the mains, you’ll typically need access to an oven and/or stovetop, and for bowls and kids meals, a microwave.
How long do the meals last?
WECO is prepared fresh, so it will last a few days beyond when it’s delivered! If you see something you love that’s being prepared on a Monday, for instance, but won’t be able to eat it ’til Tuesday, that’s fine!
Can I eat WECO for lunch?
Yes please! 🙂
Do you have gift cards?
We do! It would be an honor to cook for your friends and families. You can purchase a gift card here on our website. An automated code will be sent to your gift-ee, and when they’d like to order, they can apply the credit.
I want to send a dinner to a friend, how do I do that?
Place an order as if you’re them, using their name and address, but keep your own email so that you receive the bill.
Can I return my plastic deli containers to re-use?
We don’t currently accept packaging back for re-use, but we encourage you to reuse and recycle containers. We’re actively looking to source even more recyclable packaging—stay tuned!
Do you share your recipes?
Our recipes are made for batched quantities, so even if we did share them, they aren’t meant to be used for individuals, double, or even triple portioning! They do not scale down well so we don’t send them out. However, we will provide a list of the ingredients if you’d like.
Of course if you have a question about an ingredient you might be allergic or sensitive to, we’re happy to help—just email us at [email protected]
Do you cater?
Nope! Right now we are focusing our time on delicious daily dinners 🙂 But you can always order several quantities of our mains to serve your guests if you’d like!